AGB

  • 1 General

All services offered by www.parkinsel24.de are subject to the following General Terms and Conditions. The version valid at the time of the conclusion of the contract shall be authoritative. By booking, the customer agrees to the terms and conditions, which can be viewed on the Internet or on the notice board in the office.

  • 2 Scope of application

These General Terms and Conditions apply to car parking, transport of the customer’s car from the airport www.parkinsel24.de to the company premises in www.parkinsel24.de and its return transport from there to the airport www.parkinsel24.de, as well as all other services provided on behalf of the customer. Other deviating provisions insofar as they are contained in the customer’s general terms and conditions shall not apply unless they are expressly recognized by www.parkinsel24.de.

  • 3 Conclusion of contract

Vertragspartner sind Parkinsel24
ParkInsel24
Alessandro Care
Neue Heimat 15
65795 Hattersheim
Telefon: +49-(0)177-2147884
E-Mail: info@parkinsel24.de
www.parkinsel24.de

and the customer. A contract under the terms and conditions stated in these GTC is concluded when the customer clicks on the “Submit Reservation” button in the reservation process of the website after entering his data and www.parkinsel24.de subsequently sends the customer a reservation confirmation to the e-mail address specified in the reservation process. The binding conclusion of the contract takes place at the time of receipt of the reservation confirmation in the customer’s e-mail inbox. www.parkinsel24.de stores the contract data in its own booking system. The customer can save the contract data by saving the reservation confirmation and the GTC sent to him again with the same e-mail on his computer or by printing them out.

  • 4 Subject matter of the contract, services, conduct on the premises Parkdeck24

www.parkinsel24.de is obliged to provide the services booked by the customer within the scope of these GTC and to provide the agreed services. The subject of the contract includes the provision of a parking space for motor vehicles and the round-trip transportation of the car to the parking space / airport under the conditions stated here and any other agreed additional services. Neither guarding nor custody are subject of this contract. www.parkinsel24.de does not assume any custody or special care obligations for the objects brought in by the customer. With the confirmed reservation the customer acquires the right to park his car in the booked period on a parking lot on the premises of www.parkinsel24.de and to hand over the car at the airport www.parkinsel24.de to an employee of www.parkinsel24.de for transfer to the parking lot and to receive his car back at the terminal after return.

www.parkinsel24.de is entitled to drive by car to the parking place in www.parkinsel24.de (14 km) and back later for the purpose of the car transfer. For any additional services booked, www.parkinsel24.de is authorized to drive to and from the nearest service station or cooperating workshop. Further trips are not allowed. For existing claims arising from the contract, www.parkinsel24.de has a legal lien on the hired vehicle including the corresponding accessories. www.parkinsel24.de is also entitled to have the parked vehicles removed from the premises at the expense and risk of the respective customer if, for example: – the contract is terminated and the customer cannot be reached; – a parked vehicle poses a general danger due to defects (e.g. leaking tank, etc.); – a parked vehicle is not registered with the police or has been removed from circulation by the authorities during the term of the contract; – the vehicle has been parked without authorization;

Cars may only be moved on the company premises by employees of www.parkinsel24.de. The instructions of the staff must be followed. The customer shall be liable for an adjusted vehicle in the event of oil or other fluid leaks and any contamination caused thereby. In case of contamination of the soil or groundwater, the removal must be carried out by an authorized specialized company at the expense of the customer. In these cases, the customer has no right to self-execution. It is not permitted to stay on the company premises. For the arrival with oversized vehicles (vehicle height > 1.90 m) or extra wide vehicles (vehicle width > 2 m) a prior consultation is required!

  • 5 Remuneration & Payment

The current price lists at the time of the conclusion of the contract, which can be viewed on the Internet or in the office, apply to the price calculation. Time specifications for parking services are calculated according to calendar days or part thereof from the time of entry into the parking area. The reservation confirmation includes the final fee for the promised service, unless the customer exceeds the booking time or requests additional chargeable services that were not known at the time of confirmation. The fee for the booked pitch and other services is paid in cash at the latest upon arrival at the parking lot. The prices include the respective statutory value added tax. www.parkinsel24.de can refuse the surrender of the hired vehicle until the full payment of the invoice price. The withdrawal must be sent by email.

  • 6 Withdrawal and compensation

www.parkinsel24.de grants the customer the right to withdraw from the contract at any time. In case of cancellation less than 24 hours before the rented parking period, a cancellation fee of 50% of the calculated price must be paid. The Customer is expressly granted the possibility to prove that Valetparking www.parkinsel24.de has suffered no or less damage.

  • 7 Liability / Disclaimer

The liability for damages of www.parkinsel24.de, its legal representatives and its vicarious agents is excluded, unless otherwise stipulated below. The exclusion of liability does not apply to damage caused intentionally or by gross negligence or to damage to life, limb or health caused intentionally or by negligence. Furthermore, the exclusion of liability shall not apply in the event of intentional or negligent breach of contractual obligations which are so essential that their fulfillment is a prerequisite for the performance of the contract and on whose compliance the customer may regularly rely (so-called cardinal obligations); in the event of slightly negligent breach of cardinal obligations, however, the liability shall be limited to the amount of the typically foreseeable (contract-typical) damage. With the booking, the customer assures that the vehicle has the legally required insurance coverage until it leaves the premises.

Upon request, the driver’s license and vehicle registration certificate must be presented to the employees of www.parkinsel24.de and vicarious agents. In special cases, proof of sufficient insurance coverage may also be required. If the aforementioned documents cannot be presented, www.parkinsel24.de is entitled to refuse the fulfillment of the contract. In these cases, the customer is not entitled to compensation. Irrespective of fault, the customer is liable for all damage caused as a result of technical defects by the vehicle brought onto the premises of www.parkinsel24.de by him or by third parties commissioned by him (e.g. loss of oil, explosion, loss of cooling water). This also applies if such defects were not included in the condition report on the vehicle or were previously unknown. The customer assigns his own claims against third parties or insurance companies arising from a damage event in advance to www.parkinsel24.de, insofar as www.parkinsel24.de is held liable for such a damage event on its part. Furthermore, liability for the loss of add-on parts attached to the car, such as hubcaps, spoilers, antennas is excluded, unless Valetparking www.parkinsel24.de is responsible for this in accordance with these GTC.

Valetparkig www.parkinsel24.de is not responsible at any time for the punctual arrival of the booked flight of its clients. The customer is responsible for being at the airport on time or checking in on time if, for example, he cannot reach the driver by phone. No claims for damages can be made from a failure to check in on time. If a vehicle does not start due to a technical defect, it is the customer’s responsibility to take appropriate measures. In case the vehicle does not start upon return, without Valetparking www.parkinsel24.de being responsible for this in accordance with these GTC, Valetparking www.parkinsel24.de shall not be liable for any costs incurred.

In the case of heavily soiled cars, the burden of proof changes in that the customer must prove that the damage was caused by us or our employees if, based on the location of the damage, it can be assumed that the damage was not visible to the employee when the vehicle was handed over. www.parkinsel24.de is not responsible for any damage to the vehicles caused by natural forces outside and inside the premises.

  • 8 Data protection

The data provided will be processed by www.parkinsel24.de. The customer agrees that his data will be electronically processed and stored by www.parkinsel24.de within the framework of the contractual relationship. The data will not be disclosed to third parties without authorization.

  • 9 Final provisions

For the contractual relationship between the customer and Valet Parking at www.parkinsel24.de, German law applies. For consumers, this applies only insofar as they are not deprived of the protection of mandatory provisions under the law of their usual place of residence. The customer may only offset claims against Valet Parking at www.parkinsel24.de with undisputed or legally established claims.

If the customer does not have a general place of jurisdiction in Germany or is acting as a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships with Valet Parking at www.parkinsel24.de shall be Geldern. Should any provisions of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected. In place of the invalid clause, the relevant statutory regulation shall apply.

(Due to lighting conditions, images may not be clearly visible. Please note that we do not accept liability for any damage that may arise from these lighting conditions.)

VALET PARKING
The Parkinsel24 team organizes the transfer of the customer’s vehicle from Frankfurt Airport to the parking lot and back through valet parking. At Terminal 1 Departure Level B5 at Frankfurt Airport, Parkinsel24 personnel will take over the customer’s vehicle and transfer it to our parking areas. Vehicles received at the airport terminal will initially be parked in public spaces by our staff to ensure smooth processing for other customers. In individual cases or during high demand, temporary interim parking of the vehicle in public spaces may occur to ensure a smooth experience for the customer. In this case, Parkinsel24’s liability is excluded for damage, vandalism, force majeure, or actions by third parties. The vehicle must be roadworthy, insured for liability, have a valid license plate (§ 23 StVZO), and bear a valid official inspection sticker (e.g., TÜV). Otherwise, Parkinsel24 is entitled to refuse to accept the vehicle, and the customer remains obligated to pay the agreed fee. Departure and arrival time, the booked airline, flight number, and destination or departure airport must be specified in the reservation. The customer must announce their arrival regarding the subsequent handover of the vehicle at Frankfurt Airport at least 30 minutes before the arrival time. Please make sure to be at the terminal at least 2.5 hours before the planned departure time. If this time frame is not observed, Parkinsel24.de’s liability is excluded. Upon the customer’s return, they will receive the vehicle at the agreed location in the area of Terminals 1 or 2 at Frankfurt Airport. Here, the vehicles awaiting return will also be parked in public spaces by our employees to ensure smooth processing. The customer is informed at departure to contact us by phone directly after landing at Frankfurt Airport.

For early or delayed arrivals at the Frankfurt terminal (departure) exceeding 30 minutes from the original booking time, Parkinsel24 reserves the right to charge an additional fee of €20.00 + VAT for re-coordination and planning. For early or delayed arrivals at the Frankfurt terminal (return) exceeding 1.5 hours from the original booking time, Parkinsel24 reserves the right to charge an additional fee of €20.00 + VAT for re-coordination and planning. If, upon taking over the vehicle at Frankfurt Airport, the fuel tank range is below 30 km, Parkinsel24.de reserves the right to refuel to ensure a smooth transfer or return. The customer will be charged for the refueled amount (depending on the vehicle model) and a handling fee of €10. If the customer extends their stay and returns later than booked, we charge a fee of €15.00 per additional booked day, including VAT.

LIABILITY
Parkinsel24.de is not liable for valuables left in the vehicle. The strict liability provision under § 536 I sentence 1, first alternative BGB, is excluded. Parkinsel24.de is not liable for damages resulting from courtesy actions (jump-start assistance, parking assistance) by its employees or agents. Parkinsel24.de assumes no liability for minor scratches, small paint damage, stone chips, and dents, as these are often not visible due to dirt on the vehicles or poor lighting conditions at the airport or handover location at the time of handover. If, upon return of the vehicle, the customer finds damage they believe was not present before, the burden of proof shifts insofar as the customer must prove that the damage was caused by us or one of our employees or agents if, due to the location of the damage, it can be assumed that the employee could not have seen it upon vehicle handover.

The customer is obliged to report any damage to the Parkinsel24.de staff upon returning the vehicle. The Parkinsel24.de team will conduct a vehicle check with the customer in the form of a walk-around upon vehicle return at the terminal. If the customer does not perform a walk-around or does not report any damage and signs the handover protocol, Parkinsel24.de is not liable for any claims submitted after the handover. In cases of falsely or deliberately misreporting damages that were proven to have existed before the vehicle was handed over to Parkinsel24.de, we reserve the right to file a criminal complaint and charge a processing fee of €99.90.

When booking our car wash service, the Parkinsel24.de team will take the customer’s vehicle to the car wash “Waschpark” located in Kelsterbach. By booking the upgrade, the customer accepts the terms and conditions of the Waschpark team in Kelsterbach, which can be viewed at: http://www.waschpark-kelsterbach.de/page3.html. Parkinsel24.de assumes no liability for any scratches or damage caused by the car wash.